Ultimate Call Handling - Parts Counter Pro's

Mike Byers

Customer Needing Help

John Smith

Parts Pro, International Trucks

Nick Tyson

Parts Pro - CAT Dealership
Whether you're a 20 year Parts Pro, or brand new at it, today's call-in customers need excellent call handling to remain loyal and spend more with your organization. This micro-module includes a live simulation with a customer calling in to you! Give it a whirl!

What's included?

  • 7 Chapters
  • 1 Certification
  • 340 Questions
  • 25 Video
  • 32 PDF

Purpose, Values + Vision

Supporting your leaders as they clarify their PURPOSE—what’s driving/inspiring them and/or your organization?
Create their VISION for themselves and their team.

Accountability

Guide your staff to recognize, shed and transform personal and collective limiting beliefs, blindspots and blocks keeping them stuck. Create a measurable and sustainable action plan.

Course Lessons

Meet the instructor

William Schumann

Since 2007, I’ve been privileged to coach thousands of people, including visionaries, executives, leaders, and entrepreneurs.

My goal is to show every single one of my clients that they have the choice to live and lead with more ease, impact, joy, and freedom and stop going through life with a “have to” state of mind.
Patrick Jones - Course author
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